Should the inflatable start to deflate

A responsible adult should walk around the castle and check that all ropes, pegs, etc are still secure before letting the children on. This should also be done now and then during operation to make sure no ropes have come undone.

If the blower stops working, please ensure that all users get out of the inflatable immediately but calmly. Check the fuses and make sure the blower tube or deflation tube has not come undone or something has not blown into the blower fan and is obstructing the blower. In the event that the blower overheats or loses power, switch the blower off at the mains and switch back on again in 2 minutes or later. It should restart if not, inform us immediately.

We’ll have loadshedding - will it work with a generator?

Preferably not. We prefer you do not use generators on any of our blowers as generators do not provide a steady flow of electricity, thus making them work much harder than what they are supposed to. This causes blowers to burn out. We understand that due to load shedding; generators are one of the more readily available solutions out there, thus, should you opt to use one whilst the inflatable is in your care, you agree, by default, to replace a blower within 7 days if it burns out while you were using it on a generator.

How do I know whether my booking is confirmed or not?

We will email you a confirmation! Once you have paid the deposit, send us the POP and we will respond in writing with your official confirmation. Please make sure you include all of your details, as requested on the last page of the Pricelist Document for delivery.